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Proxxi Voltage
FAQs, onboarding, and troubleshooting for Voltage (Proxxi's electrical safety product)
Onboarding Documentation
- English Documentation
- French Documentation - La Documentation Français
- Spanish Documentation - Documentación Española
- German Documentation - Deutsche Dokumentation
- Italian Documentation - Documentazione Italiana
- Portuguese Documentation - Documentação Portuguesa
- Voltage Dashboard Onboarding: 1. Proxxi Voltage Dashboard
Wristband FAQs
- When to use the wristband
- Wristband alerts: default settings and changing settings
- Different ways of muting wristband alerts
- Tap-to-Mute Behaviour
- Installing custom settings
- Updating the wristband firmware
- Wristband charging information
- Meaning of wristband notifications (lights, sounds, and vibrations)
- Powering down the wristband
- Replacement and spare parts for the wristband
- Wristband calibration
- Wristband safety information
- Locating the wristband's 4 character ID
- Adjusting the fit of the wristband
- Self-testing and confirming the wristband is powered on
- How to access and use Recovery Mode
- Known bug: charging cradle crash
- Known bug: firmware update crash
Mobile App FAQs (Proxxi Voltage App and Proxxi Hub App)
- Downloading and updating Proxxi Voltage and Proxxi Hub Apps
- Syncing the wristband
- App not locating the wristband
- Not receiving login code via SMS text
- Sending a Support ticket from the app (iPad or iPhone)
- Live reading and wristband alerts at different voltage settings
- Internet and Bluetooth Requirements
- Connecting Multiple Wristbands with the Mobile Apps
Dashboard FAQs
- What information is available in the Wearers and Wristbands Card? How do I use it?
- Naming and identifying wristbands in the dashboard
- Tiered views for wristband data
- Adding additional users to the dashboard
- Dashboard login FAQs
- Using the time and date filter on the dashboard
- Dashboard not loading or displaying data correctly
- What is the Proxxi Dashboard and why is it important?