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Proxxi Voltage

Proxxi Voltage

FAQs, onboarding, and troubleshooting for Voltage (Proxxi's electrical safety product)

Onboarding Documentation

English Documentation

French Documentation - La Documentation Français

Spanish Documentation - Documentación Española

German Documentation - Deutsche Dokumentation

Italian Documentation - Documentazione Italiana

Portuguese Documentation - Documentação Portuguesa

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Wristband FAQs

When to use the wristband

Wristband alerts: default settings and changing settings

Different ways of muting wristband alerts

Installing custom settings

Updating the wristband firmware

Wristband charging information

Meaning of wristband notifications (lights, sounds, and vibrations)

Powering down the wristband

Replacement and spare parts for the wristband

Wristband calibration

Wristband safety information

Locating the wristband's 4 character ID

Adjusting the fit of the wristband

Self-testing and confirming the wristband is powered on

How to access and use Recovery Mode

Known bug: charging cradle crash

Known bug: firmware update crash

Tap-to-Mute Behaviour

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Mobile App FAQs (Proxxi Voltage App and Proxxi Hub App)

Downloading and updating Proxxi Voltage and Proxxi Hub Apps

Syncing the wristband

App not locating the wristband

Not receiving login code via SMS text

Sending a Support ticket from the app (iPad or iPhone)

Live reading and wristband alerts at different voltage settings

Internet and Bluetooth Requirements

Connecting Multiple Wristbands with the Mobile Apps

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Dashboard FAQs

Naming and identifying wristbands in the dashboard

Tiered views for wristband data

Adding additional users to the dashboard

Dashboard login FAQs

Using the time and date filter on the dashboard

Dashboard not loading or displaying data correctly

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General FAQs

Data Security with Proxxi Voltage

Proxxi Voltage Product Specifications

Contacting Proxxi Support