---
title: Proxxi Voltage | Support
description: FAQs, onboarding, and troubleshooting for Voltage (Proxxi's electrical safety product)
---

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1. [Support](https://support.proxxi.co/)
2. [Proxxi Voltage](https://support.proxxi.co/proxxi-voltage)

# Proxxi Voltage

 FAQs, onboarding, and troubleshooting for Voltage (Proxxi's electrical safety product)

## Onboarding Documentation

- [English Documentation](https://support.proxxi.co/english)
- [French Documentation - La Documentation Français](https://support.proxxi.co/documentation-fran%C3%A7ais)
- [Spanish Documentation - Documentación Española](https://support.proxxi.co/spanish-documentation-documentaci%C3%B3n-espa%C3%B1ola)
- [German Documentation - Deutsche Dokumentation](https://support.proxxi.co/german-documentation-deutsche-dokumentation)
- [Italian Documentation - Documentazione Italiana](https://support.proxxi.co/italian-documentation-documentazione-italiana)
- [Portuguese Documentation - Documentação Portuguesa](https://support.proxxi.co/portuguese-documentation-documenta%C3%A7%C3%A3o-portuguesa)
- [Voltage Dashboard Onboarding: 1. Proxxi Voltage Dashboard](https://support.proxxi.co/dashboard-1)

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## Wristband FAQs

- [When to use the wristband](https://support.proxxi.co/use-cases)
- [Wristband alerts: default settings and changing settings](https://support.proxxi.co/wristband-alerts)
- [Different ways of muting wristband alerts](https://support.proxxi.co/muting-alerts)
- [Tap-to-Mute Behaviour](https://support.proxxi.co/tap-to-mute-behaviour)
- [Installing custom settings](https://support.proxxi.co/installing-custom-settings)
- [Updating the wristband firmware](https://support.proxxi.co/update-firmware)
- [Wristband charging information](https://support.proxxi.co/charging-the-wristband)
- [Meaning of wristband notifications (lights, sounds, and vibrations)](https://support.proxxi.co/wristband-notifications)
- [Powering down the wristband](https://support.proxxi.co/power-down-wristband)
- [Replacement and spare parts for the wristband](https://support.proxxi.co/voltage-replacement-and-warranty)
- [Wristband calibration](https://support.proxxi.co/wristband-calibration)
- [Wristband safety information](https://support.proxxi.co/wristband-safety)
- [Locating the wristband's 4 character ID](https://support.proxxi.co/locating-wristband-id)
- [Adjusting the fit of the wristband](https://support.proxxi.co/wristband-fit)
- [Self-testing and confirming the wristband is powered on](https://support.proxxi.co/self-test)
- [How to access and use Recovery Mode](https://support.proxxi.co/recovery-mode)
- [Known bug: charging cradle crash](https://support.proxxi.co/known-bug-charger-crash)
- [Known bug: firmware update crash](https://support.proxxi.co/firmware-update-crash)

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## Mobile App FAQs (Proxxi Voltage App and Proxxi Hub App)

- [Downloading and updating Proxxi Voltage and Proxxi Hub Apps](https://support.proxxi.co/mobile-app)
- [Syncing the wristband](https://support.proxxi.co/syncing)
- [App not locating the wristband](https://support.proxxi.co/app-cant-find-wristband)
- [Not receiving login code via SMS text](https://support.proxxi.co/not-receiving-login-code)
- [Sending a Support ticket from the app (iPad or iPhone)](https://support.proxxi.co/ios-support-ticket)
- [Live reading and wristband alerts at different voltage settings](https://support.proxxi.co/alert-triggers)
- [Internet and Bluetooth Requirements](https://support.proxxi.co/internet-bluetooth)
- [Connecting Multiple Wristbands with the Mobile Apps](https://support.proxxi.co/connecting-multiple-wristbands)

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## Dashboard FAQs

- [What information is available in the Wearers and Wristbands Card? How do I use it?](https://support.proxxi.co/wearers-and-wristbands)
- [Naming and identifying wristbands in the dashboard](https://support.proxxi.co/wearer-identifiers)
- [Tiered views for wristband data](https://support.proxxi.co/tiered-dashboard)
- [Adding additional users to the dashboard](https://support.proxxi.co/add-dashboard-manager)
- [Dashboard login FAQs](https://support.proxxi.co/login-issues)
- [Using the time and date filter on the dashboard](https://support.proxxi.co/date-filter)
- [Dashboard not loading or displaying data correctly](https://support.proxxi.co/dashboard-data-issues)
- [What is the Proxxi Dashboard and why is it important?](https://support.proxxi.co/introducing-the-proxxi-dashboard)

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## General FAQs

- [Proxxi Voltage Product Specifications](https://support.proxxi.co/11.-product-specifications)
- [Data Security with Proxxi Voltage](https://support.proxxi.co/data-security-voltage)
- [Contacting Proxxi Support](https://support.proxxi.co/contacting-proxxi-support)

- [Proxxi Voltage](https://support.proxxi.co/proxxi-voltage#main-content)

    - [Onboarding Documentation](https://support.proxxi.co/proxxi-voltage#onboarding-documentation)
    - [Wristband FAQs](https://support.proxxi.co/proxxi-voltage#wristband-faqs)
    - [Mobile App FAQs (Proxxi Voltage App and Proxxi Hub App)](https://support.proxxi.co/proxxi-voltage#mobile-app-faqs-proxxi-voltage-app-and-proxxi-hub-app)
    - [Dashboard FAQs](https://support.proxxi.co/proxxi-voltage#dashboard-faqs)
    - [General FAQs](https://support.proxxi.co/proxxi-voltage#general-faqs)
- [Proxxi](https://support.proxxi.co/proxxi)
- [Product Update Log](https://support.proxxi.co/product-update-log)

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